1. Information We Collect
We may collect:
- **Personal Information:** Name, email, phone number, address, booking details.
- **Payment Information:** Billing address and transaction details (processed securely via **third-party payment gateways**).
- **Usage Data:** IP address, browser type, device information, pages visited.
- **Cookies:** To improve user experience and website performance.
2. How We Use Your Information
We use your information to:
- Process bookings and payments.
- Communicate confirmations, updates, and promotional offers.
- Personalize your experience on our website.
- Improve website performance and security.
- Comply with legal obligations.
3. Data Protection
We implement **industry-standard security measures** (encryption, firewalls, secure servers) to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We may share limited information:
- With **property owners or managers** to confirm bookings.
- With **third-party vendors** (payment gateways, customer support tools).
- When required by **law or legal authorities**.
We do not sell or rent your personal data to any third party.
5. Cookies & Tracking
Our website uses **cookies** to analyze traffic and enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.
6. Email Communication
By providing your email, you agree to receive booking confirmations and promotional updates. You can **unsubscribe anytime** by clicking “Unsubscribe” in our emails.
7. Third-Party Links
Our website may contain links to **external sites**. We are not responsible for their privacy practices or content.
8. Data Retention
We retain your information only as long as necessary for **legal, accounting, or operational purposes**.
9. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent to marketing communications.
- Request a copy of the data we hold about you.
To exercise your rights, email us at **privacy@anavrin-stays.com**.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the **revision date**.