💸 **Refund & Cancellation Policy**

• A booking is confirmed only after the full or partial payment (as stated at checkout) has been received.
• Once confirmed, you will receive a booking confirmation email or WhatsApp message with property details, check-in instructions, and payment summary.

• **More than 14 days before check-in:** 80% of the total booking amount will be refunded (after deducting 20% processing & administrative fees).
• **7–14 days before check-in:** 50% of the total booking amount will be refunded.
• **Less than 7 days before check-in:** No refund will be provided, as the villa is held exclusively for your dates.
• **No-show or early check-out:** No refund will be applicable.

• Refunds, where applicable, will be processed within **7–10 business days** from the cancellation approval date.
• Refunds will be credited to the **original payment method** used during booking.
• Any transaction or payment gateway fees are **non-refundable**.

If your stay is affected by unavoidable reasons such as natural calamities, government restrictions, strikes, or pandemic-related lockdowns:

• Guests will be offered a **reschedule option** (within 6 months of original booking) subject to villa availability and rate adjustments.
• Refunds in such cases will be considered on a **case-by-case basis**, depending on the property’s policies and management discretion.

In rare cases where a booking must be canceled by Anavrin Stays or the host due to maintenance, double booking, or other unforeseen reasons:

• Guests will receive a **100% refund** of the booking amount.
• Alternatively, guests may choose to **reschedule** or shift to an equivalent property (if available).

• Guests will be charged for any **damage** caused to the property, furniture, or amenities during their stay.
• Anavrin Stays reserves the right to deduct repair or replacement costs from the refundable deposit or booking amount.
• Misconduct, illegal activities, or violation of house rules may lead to **immediate eviction without refund**.

• Date changes are permitted up to **14 days before check-in**, subject to availability and applicable price differences.
• Only **one modification** per booking is allowed.

Some special offers, discounted packages, or promotional bookings may be marked as **“Non-Refundable”**.

These bookings will not qualify for any refund or rescheduling under any circumstances.

Anavrin Stays acts as a facilitator for property bookings and cannot be held liable for losses caused due to:

• Guest delays, transport issues, or flight cancellations.
• Weather-related events or power outages at destination.
• Third-party service failures (food, transport, activities, etc.).

By confirming a booking with Anavrin Stays, you acknowledge that you have read and agreed to this Refund & Cancellation Policy.